If you have a question, please ask. Just use our contact form. For frequently asked questions please see our FAQ section below.

General Questions

How do I book an appointment?

Scroll down and use our contact form at the bottom of the page.

Or simply call or email us:

01392 259101


How do Foot Orthoses work?

Foot Orthoses are an interface between your feet and the ground. They modify the load and force that is applied to your limbs, aiming to offload tissues which are overly stressed and therefore painful. Foot Orthoses help to correct biomechanical foot issues such as problems with how you walk, stand or run.

Can you help me with hard skin & ingrowing toenails?

Regretfully not. Northernhay Clinic and 3DFootprint specialise in Musculoskeletal Podiatry practice – the treatment of soft tissue injuries and orthopaedic conditions.

Why are Custom Foot Orthoses better for me than over the counter ones?

Different treatments approaches work for different people. Custom Foot Orthoses are designed and engineered to your individual foot. They optimise alignment, comfort and function. Custom Foot Orthoses are tailored to you, your feet and your specific symptoms.

Do I have to buy new shoes to fit my Orthoses?

Generally not, though this varies from person to person. Our aim is to provide you with ample advice on appropriate footwear choices for your daily wear and activities.

I need Shockwave Therapy. Can you tell me more about it?

During Shockwave Therapy, a high-intensity sound wave interacts with the tissues of the body. This leads to a cascade of beneficial effects such as neo-vascularisation ingrowth, reversal of chronic inflammation, stimulation of collagen and dissolution of calcium build-up. Stimulation of these biological mechanisms creates an optimal healing environment. As the injured area is returned to normal, functionality is restored and pain is relieved.

Is Shockwave Therapy painful?

Shockwave Therapy has to be somewhat uncomfortable to achieve the best results. Some people may find it uncomfortable, whereas others tolerate it easily.

How long do Custom Foot Orthoses last?

Your Foot Orthoses are a personal, custom engineered product. They will not last forever as the material needs to be comfortable for your use.
To ensure that you continue to enjoy the benefits of using your Orthoses they should be renewed on average every 3 to 4 years.
Some patients with certain Podiatric issues will need to renew their Orthoses more regularly. We will advise on an individual basis.

About Our Services

Custom Foot Orthoses

The Orthoses we prescribe at Northernhay Clinic are fully custom made and tailored to each indiviual’s feet and problems. 3D scanning and printing technology allows to to capture a truly Custom Orthotic shape. If you want to know more about how Custom Orthotic therapy might help you, please use our contact form and we will get back to you.

Shockwave Therapy

Radial Shockwave Therapy is a highly effective & non-invasive treatment for a range of tendon and soft tissue injuries. Reducing pain and restoring function, it allows you to return to the activities you love. If you would like to know more about Shockwave Therapy and how it works please contact us today.

Strength & Conditioning

Movement is Medicine. Strength & mobility work often form a key part of our treatment programmes. Our Podiatrists will use exercise as a part of your treatment plan to reduce your pain and keep you moving.

Footwear Advice

Footwear choices are often crucial in the management of foot pain. Our team will work with you to find the footwear that works for you.

Gait Analysis

Video Gait Analysis is helpful to assess, plan, and treat individuals with conditions affecting their ability to walk. It is also commonly used in sports to help athletes run and move more efficiently by identifying movement-related patterns and problems.


Through school and play, children can put a lot of stress and strain through their feet. Lower Limb injury is common in children. At Northernhay Clinic our MSK Podiatrists can advise and provide treatments for your child’s foot pain.

Contact Us Today

Flexible appointments. Online Video Consultations.

0044 (0) 1392 259101


39 Northernhay St, Exeter, EX4 3ER